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Guarantee & Warranty

Vertu offers a 1 year long term warranty on all our mobile phone. For the convenience of our customers, we will arrange a pickup from your address for phones that are under warranty. Please contact our customer support desk to request a pickup.

Please note that the terms and conditions of the warranty are subject to change at the discretion of the company. The decision of the company regarding warranty will be final and binding.

For customer support, please contact our customer support desk or you can E-mail us at for assistance.